Terms and Conditions


In these conditions unless the context otherwise requires:

  1. We, Us, Our, The Company refers to Luxury European Rentals 2019 Limited
  2. The Client, You, Your refers to The Client
  3. Services, Products mean the products and services being purchased by The Client from Us
  4. Project, Job refers to the contracted project undertaken by Luxury European Rentals 2019 Limited

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Payments and Security

All website traffic to this website is securely encrypted using the HTTPS protocol to ensure all data is kept secure.

Credit card payments made on this website are processed by our secure provider, Windcave. Windcave is compliant with Payment Card Industry Data Security Standard (PCI DSS) which ensures that credit card payments are kept secure.

Your credit card details are not stored on this website’s server. If your credit card details are stored it will be within Windcave’s servers.


The Client may request a quotation from us setting out the price and quantity of the goods to be supplied. If the quotation is acceptable to The Client, The Client may place an order within an acceptable timeframe. Quotes remain valid for 24 hours.

Prices on this website are listed in New Zealand Dollars “NZD”.

Refund policy

All claims must be lodged with us within 7 days of goods being received.

If The Client cancels their order more than seven days prior to hire date they will receive a full refund of money paid.

If The Client cancels their order within seven days prior to hire date there will be a fee equivalent to the price of one day of the chosen car hire. The remaining balance of money paid will be refunded.

If The Client cancels their order less than 24 hours prior to hire date there will be a fee equivalent to the price of up to three days of the chosen car hire. The remaining balance of money paid will be refunded.

There is no provision for any refund of any vehicle returned earlier than the contracted drop-off date other than at the discretion of Luxury Rentals NZ. The customer may present a case to Luxury Rentals NZ for refund, at the specified period of hire for consideration under special circumstances.

If applicable,we will replace, repair, or refund the purchase price of the goods in accordance with the Consumer Guarantees Act of 1993.

Please contact us here if you wish to initiate a refund or return.